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Occassionally, our customers will write in to thank us for a job well done. Here are a few of those letters.
Dear Martha:
I wanted to take this opportunity to thank you and your staff for the excellent job that was done installing my new Silestone kitchen counters. The counters look even better than I had expected - and I had high expectations! All of your staff were polite, professional, and completed their work on time. I am very well pleased and highly recommend Silestone of South Florida and Eagle Cabinetry to anyone considering new counters and cabinets.
I have inserted pictures of my new counters below. If the pictures do not come through, please let me know and I will send them individually to whatever e-mail address you provide. Thanks again and Merry Christmas and Happy New Year!
Sincerely,
Lenore D Robins Boca Raton, FL 33496
Dear Ms. Harrison, I recently had a Silestone counter installed in my home and I must tell you what a pleasant experience I had dealing with your staff.
From my first contacts, with Nardine and Renata, to the installation with Jose, everything was handled professionally and pleasantly. I was so impressed with their knowledge and helpfulness I've been recommending your firm at every opportunity. Everyone was TERRIFIC!
Please give them my thanks because they made a major decision in my recent home renovation a very pleasant experience.
Sincerely,
Maureen Faulkner Fort Lauderdale, FL 33315
Dear Ann:
Attached are the pictures we have taken of our kitchen. The new "Silestone" nature Quartz countertops look great!
Ed and I would like to thank you for your design expertise. Also, the timeframe for the work was exactly as you said it would be. The installation was performed timely and all measurements were exact.
You can be assured we will be pleased to recommend your organization to any of our friends who are looking to update their kitchen, or any other area in their homes that need quality surfaces.
Sincerely yours,
Brenda L. Romeo
Paul,
Thank you for the professional work done in my kitchen. You and the staff of Indian River Cabinets did a great job. My cabinets, tile and countertops are beautiful and I would be happy to recommend your firm to friends and family.
Again, it is a beautiful room thanks to you, Tony and Gil.
Sharon Bordonaro
Craigs A. Smith & Associates Pompano Beach, FL 33069
Dear Mr. Martin,
I am writing to express my sincere gratitude for a job well done from start to finish. I recently renovated my kitchen and after much searching, was referred to Indian River Cabinets by another of your satisfied customers. From the assistance of Ron Paine to the patience and help of both Lisa and Tony, the experience was a pleasure. When we finally reached the date of install, I had the distinct pleasure of meeting Mr. Roberto Diaz. He was patient and courteous in addressing any and all questions and concerns and he should be recognized as a matter of his craft. In a day and age when many workers just want to get in and out as quickly as possible, it was clear to me that Mr. Diaz took pride in his work and paid attention to all the details. This, combined with your wonderful products, lead to a beautifully finished kitchen and one very happy wife. On behalf of myself and the Majhess family, thank you very much.
Sincerely,
Josesph Majhaess Boca Raton, FL
Dear Sir:
Recently I had my kitchen counters replaced by your company. My experience with your business has been an enjoyable experience. From the salesperson Anai, Ruth Ann, Tony, John the template maker, to the installer Carlos, everyone I dealt with has been both pleasant and professional.
When a couple of glitches arose, instead of the normal attempts to shift blame, your people simply fixed the problem. A most unusual and appreciated accomplishment in today's environment.
I would especially like to single out Carlos for his positive attitude and his desire to make sure I was completely satisfied with the results.
I will be happy to recommend your company to my friends and relatives.
Sincerely,
Henry James Knoch West Palm Beach, FL
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